Terms & Conditions

The webpage www.dioneproject.com also includes an electronic shop, that represents the online presence of the company under the name “Dionisia Dimakopoulou” and the trade name “DIONE PROJECT” (Tax Reg. No 166458101, Tax Office IZ ATHINON.The company's e-commerce office is located in 11 Aryvvou str., 11633, Athens, Greece.

Please read carefully through these Terms, before using this website.

“Dione Project” objective is to provide a first-class, friendly customer service to its users/users/members (hereinafter “customers”) of the website on a daily basis. The e-shop aims to provide innovative and informative style of communication between the company and its potential customers. The e-shop’s intention is to provide all users relevant information on the company's products but also to complete a purchase through the e-shop, by means of distance online ordering, based on made-to-order policy.

“Dione Project” operates in a responsible manner for its business activity and creates trust between the company and its customers.

We recommend that potential customer to periodically check the terms and conditions. He/she is responsible in reference to the use of the website. The present terms fully comply with the current European and Greek legislation. All users understands that the company has the right to modify any provisions of the present terms to the extent that such modification would neither affect the legally binding obligations of either party nor affect any accomplished situations. 

The customers of this webpage agree that they have read the present terms, agree with them and undertake to comply with them. The terms and conditions of the present website set the terms of use of our website and our services and the terms of the sale agreement which is realized between the customer and “dione project”. Every customer and/ or visitor of www.dioneproject.com website is assumed that with the subscription / use/ visit of the website fully agree with the present terms; and waives any claims emerging by his visit to the website or transaction with “dione project”. Any customer/visitor of the website who does not agree with these terms should abstain from the use of the website and subsequently any transaction. The use of the website  www.dioneproject.com, the subscription and the transaction (submission of order) implies with  the acceptance of the present terms and the conclusion of a sale agreement with the present terms.

In case of  any question regarding the present terms please send  an email at the electronic address [email protected]

“dione project” reserves the right to suspend temporarily or permanently all of its services without notice in its sole discretion.

You will be asked to provide personal data in order to perform any transaction through the “dione project” e-shop and to complete any order of the company’s products. With the use of the website, you provide your explicit consent to “dione project” to process the relevant personal data and you declare that all the information is true and accurate.

When you place an order, you will be asked to provide your full name and surname, the address for the delivery of products, your phone number, your email address and, in case you choose to use your credit card as a payment method, you will be asked to provide the card number, its expiry date as well as the 3-digit security code of your card. If you do not provide us all of the information that we need, we may not be able to complete your order.

Our company shall process the above data in accordance with article 7Α par. 1 (b) of Law 2472/1997, in order to complete the order placed by our customers and shall in no way disclose, publish or sell these data to any third parties, except in case a legal procedure regarding the withdrawal of confidentiality is initiated (L. 2225/1994) or according to other obligations arising from the national implementation of Directive 24/2006

Your personal data shall be disclosed to the relevant bank (i.e. the credit card number) and shall be DELETED from our database immediately after the completion of your order, thus ensuring a higher level of security.

The www.dioneproject.com website uses the PCI Compliance Viva Wallet for safe online business transactions. In this way, all credit card information is encrypted so that it may not be read or changed while transferred in the Internet.

As a fully compliant PCI DSS Level 1 Service Provider and a principal member and licensed acquirer of Visa and MasterCard, Viva Wallet adhere to the card schemes’ operating regulations. We are also subject to yearly audits by a third-party PCI Qualified Security Assessor, Visa, MasterCard, and the banks we partner with.

We note that we cannot guarantee the complete prevention of the use of your information by unauthorized third parties and we will not be liable for any damages or losses (direct or indirect) of a customer whose card is being used illegally or used in an unauthorized manner.

Furthermore, “dione project” is not responsible for any damage that may be caused to your computer by viruses, worms, spyware, or the like during your connection to our website. Please make sure you have an anti-virus program, firewalls, and that your other computer protection programs are up to date. 

Product features and other details are available online and you can find any related information by following the search guide provided in our websites and by clicking on the name of the relevant product.

“dione project” makes every effort to present the products on the website in the most accurate way possible. In some cases, the information on our website may contain inaccuracies or incomplete information. We reserve the right to correct any mistakes or to update the website anytime without prior notification. Given the nature of the products and the production process, the presentation of them on our website may slightly differ from the products actually received. Each product is made upon a confirmed order and no one product is exactly the same. If the product does not meet your expectations, you can return it to us in accordance with the terms set herein.

A placed and confirmed  order through the e-shop signifies that you  have entered  into a distance sale agreement, which is governed by the legal framework of Law 2251/1994 about Consumer’s Protection, as applied.

You may enter into a valid order through our e-shop provided that you are a legally capable person according to the Greek Civil Code (which means you are eighteen years of age or older and you are not placed under judicial guardianship regarding the entering into sales agreements). Representatives of legal entities may also place orders; “dione project” reserves the right to claim the price of the sale agreement or any damages/losses suffered by the sale agreement from supervisors or guardians of legally incapacitated persons.

1. Once you have made your choice you need to fill in the online form with the necessary data in order to enter into the sale agreement.

2. You also need to unreservedly accept the sale agreement terms and the terms of use by clicking the "ACCEPT" button, as shown online to all users of our website.

Accepting an order does not legally imply the conclusion of a sale agreement but an invitation of information and we reserve the right to inform you that your order cannot be processed. The order completed and the sale agreement is concluded with the delivery of the ordered product to you.

All product orders are subject to the availability of  necessary time to produce. We produce upon ordering and we do not maintain stock. The production may take upon 20 working days. In the event of difficulties in supplying the products within reasonable time, we reserve the right to inform you about similar products with similar value which you can order. If you do not wish to order such similar products, we will refund you in full the amount that you may have paid.

To facilitate payment for those who wish to buy products from our e-shop, www.dioneproject.com, we offer the following payment method:

-Credit/debit card - By charging your credit/debit card. Charging of credit/debit card takes place on the date the order to produce the product is received.  

Our website, www.dioneproject.com, has taken all necessary precautions regarding the security of your transactions through your credit card and all credit and debit card holders are subject to validity control.

It is important and necessary to specify a phone number and a valid e-mail address.

After placing an order, costumers receive an invoice / retail receipt via e-mail.

Before the completion of the order, our company informs the customer through the website about the substantial features of the product, price, quantity, transfer costs, payment method, delivery method, duration and price of the offer, if any, and the right of withdrawal within fourteen (14) days from the delivery of the product.

Upon sending of the order form, consumers receive online a copy of their order that they may save.

All prices shown under the relevant lists of each product include  VAT; www.dioneproject.com reserves the right to change prices without notice. The offers are valid until the exhaustion/completion of the promotion.

Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our company shall bear no liability.

Check the Delivery & Returns section.

The responsibility for the products is shifted to you from the moment you or a third party that you have designated, other than the carrier, the acquired physical possession or product control. Product ownership goes into your hands either with full recovery of all amounts due in respect of products on our part, including shipping costs, or by delivery if it is later than collection.

Customers must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and refrain from any unlawful and abusive conduct in the course of and in connection with the website and any illegal practices. The customer is liable for any damage to him/her, due to the misuse of the website or misuse of the services offered through it. In the event that “dione project” is involved in any illegal action or is required to pay any compensation due to the breach of the customer’s obligations under these terms, the customer will be liable to indemnify “dione project” for this reason. Each customer is solely responsible for securing the confidentiality of his/her password and he/she himself/herself undertakes the risk of damage from third party access in any way to its code.

“dione project” is not bound to check messages, information or content posted on the website by customers and has no responsibility for such content. However, it may occasionally monitor the site's postings and may refuse, not accept and / or remove posts from the site. Customers are required not to use the website to post content or other communication that includes: (a) political or other unfair, abusive, illegal, inappropriate, false, inaccurate, threatening, abusive, vulgar, violent, defamatory content, (b) spam, chain letters, false e-mails, contests and promotional material, (c) advertisements of any type, (d) personal information (addresses, telephone numbers, etc.) messages that offer unauthorized use of material copyrighted or private information and (e) information similar or related to the above.

The website should not be used by the customers: (a) to send commercial e-mails, (b) violate any personal right or property right, (c) present false data belonging to other users (d) to counter any other person, registered user or employee of  “dione project” ; (e) to engage in illegal activities; (f) to collect or store personal data and information about other customers of this website for any reason, (g) to send, publish, email or otherwise transmit any content that is illegal and for any reason causes unlawful interference and damage to “dione project” or any third party, either infringes the confidentiality or confidentiality of any person's information, (h) to send, publish, send by e-mail or otherwise transmit any content that infringes morals, social values, minority rights; i) to send, post, post by e-mail or otherwise transmit any content for which customers have no right to broadcast under the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by confidentiality agreements); (j) to send, post, email, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, (k) to send, publish, email, or otherwise transmit any content containing software viruses or any other code, file or program designed to cause interruption, damage, destruction, of the operation of any software or computer hardware; (l) intentional or unintentional violation of applicable laws or regulations; (m) harassment by third parties in any way.

In addition, customers hereby agree to indemnify “dione project” for any legal dispute arising between them and third parties due to the content they have posted, published or otherwise transmitted via the website and in the event of inaccurate registration of data on registration or updating of their information and generally in the event of violation of the present terms of use. Any use contrary to the above further to any civil and criminal penalties will result to the deletion of this content and at the same time the deletion of the customer’s account, which violates the present terms of use, without notice.

In the event that “dione project” is notified that any content causes property or moral damage to a third party, it will work with any competent Authority (police, judiciary etc.) to restore any damage caused.

“dione project” is not in any way liable in case of communication of customers with third-party service providers advertised on the website and for any commercial transaction that may arise from their relationship.

The entire content of the site, including designs, images, graphics, photographs, drawings, texts, products, marks, symbols, is the intellectual property of “dione project” and is protected by the relevant provisions of Greek, European law and international conventions.

Any modification, copying, distribution, modification, configuration, transfer, sale, republication in any way of any information (in whole or in part), reproduction and retransmission, downloading or exploitation of the contents of the website in any way or by any means for commercial or other purposes is forbidden without the written permission of “dione project”. The appearance of such content on the website should in no way be construed as a transfer or assignment of a license or right to use it.

This sale agreement and each and every covenant, term and condition herein is binding upon and endures to the benefit of the parties hereto and their respective successors.

The customer cannot assign this agreement in whole or in part; however, “dione project” may assign or subcontract the sale agreement or any other of its rights to third parties at any time during its term.

The failure of “dione project” to perform or delay in performance of any obligation under the sale agreement solely by reason of causes beyond its control, including but not limited to: acts of God, acts of government, riots, wars, civil commotions, invasions, terrorist attacks or threat of terrorist attacks, strikes, fire, explosions,  floods, natural disasters, shall not be deemed to be a breach of the sale agreement; Our performance under any Contract is deemed to be suspended for the period that any event outside our control continues but in case the cause of delay exceeds more than sixty (60) calendar days, “dione project” will contact you in order to terminate the sale agreement and return all the amounts paid by you.

No waiver of any default herein by either party or any failure to enforce any rights hereunder shall be deemed to constitute a waiver of any subsequent default with respect to the same or any other provision hereof.

Should any part of this sale agreement be held unenforceable or in conflict with the applicable laws or regulations of any jurisdiction, the invalid or unenforceable part or provision shall be replaced with a provision which accomplishes, to the extent possible, the original business purpose of such part or provision in a valid and enforceable manner, and the remainder of this sale agreement shall remain binding upon the parties hereto.

The website www.dioneproject.com reserves the right to modify or renew the present terms and conditions at its sole discretion.

The use of the website and the sale agreement shall be ruled and interpreted according to the laws of Greece.

All disputes arising out of or in connection with the use of the website or the sale agreement if not amicably settled, shall be submitted to the Courts of Athens.

May 29th, 2023